Organize all your inbound messages in one tool and route every conversation to the right person at the right time. Assign ownership and organize your work efficiently with categories and due dates.
No more FWD or CC's, simply tag and notify colleagues. The whole team always knows where things stands. See all previous customer interactions so you can create responses that make your customers feel unique.
Automate as much as possible without losing your personal touch. Automatically route mails or tasks, and easily prioritize your work. Get alerted when you or a team member need to interact. Best thing? No coding required!
Keep track of every indicator that matters, like how workload is dispatched, or track simple metrics like response time. Your inbox is full of important data about your team and customers which can help you to improve your processes.
Restore your cluttered inbox
Creating powerful connections at scale without treating customers as a ticket
Everything you need to work efficiently
Reduce email overload
Keep your inbox organized and say goodbye to email chains. We gave email a makeover to make it more manageable.
Team members can work together in real time, leaving comments, tagging colleagues, and resolving issues swiftly.
Easily assign ownership to conversations and track activities, ensuring everyone is on the same page and nothing falls through the cracks.
Keep the team focused
Automate the tedious tasks, schedule your work and get alerted when you or a team member need to interact and see statuses of ongoing conversations at a glance.
Organize your inbox
All your inboxes in one place
Your team and all its inbound messages come together in one place. Emails, phone logs, internal messages, partner requests, etc.
Everyone has the full picture
Your team always has the full picture of every ongoing conversation, so there is no more duplication of work.
Route and categorize messages
Assign clear ownership to your inbox, so every message gets picked up. Give each conversation a responsible and a category, so your inbox stays organized.
Streamline your work
Snooze emails and schedule actions to organize your day-to-day work. Advanced filters make sure you'll always stay on top of your ongoing projects and never have to search for context again.
Scale your processes effectively
Automate while staying personal
Create automatic workflows to get every message to the right person based on keywords, customer data, expertise or even shifts, you name it. No coding required!
Keep your communication personalized as you grow
More customers mean more email interactions. With every critical customer info like previous interactions or documents at your fingertips, you and your team can always create personalized responses.
Create templates of tasks or emails that recur often or require a lot of time. You adapt them easily and immediately ensure that you always provide the right info.
Transparency has its boundaries
Rooftop helps you keep up with relevant emails that might be trapped in a teammate's inbox without losing the privacy of a personal inbox. Create boundaries for conversations or inboxes when needed.
What makes us different?
Use the full potential of your customer data
Your inbox is full of data, use it!
Keep an eye on everyone's workload to dispatch resources effectively; monitor the number of incoming and outgoing messages to know which project, customer, or task generates the most work. Easily keep track of your goals and deadlines.
Our customers like it and yours will too
We have been able to bring our KPI of open topics from 30% down below 15% in less than one year.
Clarity, the fact that any user can have access to all the email, and especially the attachments.
The product is easy to use and the most important, my colleagues and I are able to look at the same topic while we are having discussions.
Helped our team to develop an entire project, all in a home office.
My work has become much more efficient. The interface is user-friendly and easy to use.
We were one of the first users Already then, the tool had great potential and evolved with our needs.
Ability to track interactions with clients and quickly revert to previous discussions or promises.
I like how I can see all my inboxes in one account and chat swiftly with colleagues about ongoing tasks.
Contact us today to grow your business
Try Rooftop for 14-days for free in a free trial environment, or contact us to get started.