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Features

All in one  
next-gen inbox

Rooftop is an Email Management Tool that helps your team to regain power over email, while organizing your (shared) inbox and boosting productivity. 

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Image - Mansk Webflow Template
Image - Mansk Webflow Template
Image - Mansk Webflow Template
Image - Mansk Webflow Template
Image - Mansk Webflow Template
Image - Mansk Webflow Template
Image - Mansk Webflow Template
Image - Mansk Webflow Template
Image - Mansk Webflow Template
Core features

Regain control over your inbox and processes

Assign email icon

Email management

Organize all your inbound messages in one tool and route every conversation to the right person at the right time. Assign ownership and organize your work efficiently with categories and due dates. 

Rooftop shared inbox and email management menu
Collaboration icon

Collaboration

No more FWD or CC's, simply tag and notify colleagues. The whole team always knows where things stands. See all previous customer interactions so you can create responses that make your customers feel unique. 

Collaboration feature
Rooftop organizing inbox
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Automation

Automate as much as possible without losing your personal touch. Automatically route mails or tasks, and easily prioritize your work. Get alerted when you or a team member need to interact. Best thing? No coding required!

Route messages to the right people by automation
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Reporting

Keep track of every indicator that matters, like how workload is dispatched, or track simple metrics like response time. Your inbox is full of important data about your team and customers which can help you to improve your processes. 

Reporting feature

Restore your cluttered inbox

Part of inbox
Part of inbox
Part of inbox
Part of inbox
Part of inbox
Part of inbox
Part of inbox
Part of inbox
Part of inbox
Part of inbox
Part of inbox
Part of inbox
Features

Creating powerful connections at scale without treating customers as a ticket

Everything you need to work efficiently

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Reduce email overload

Keep your inbox organized and say goodbye to email chains. We gave email a makeover to make it more manageable.

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Collaborate
efficiently

Team members can work together in real time, leaving comments, tagging colleagues, and resolving issues swiftly.

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Assign
responsibility

Easily assign ownership to conversations and track activities, ensuring everyone is on the same page and nothing falls through the cracks.

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Keep the team focused

Automate the tedious tasks, schedule your work and get alerted when you or a team member need to interact and see statuses of ongoing conversations at a glance. 

services

What makes us different?

Advanced analytics
Monthly reports
Tracked visits
Dedicated support
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Reporting feature for agencies
Optimize

Use the full potential of your customer data

Your inbox is full of data, use it!

Keep an eye on everyone's workload to dispatch resources effectively; monitor the number of incoming and outgoing messages to know which project, customer, or task generates the most work. Easily keep track of your goals and deadlines.

Testimonials

Our customers like it and yours will too

Preston P.
Service Department Manager
“A game changer for us”

We have been able to bring our KPI of open topics from 30% down below 15% in less than one year.

Louis S.
Field Service Technician
“Highly recommended”

Clarity, the fact that any user can have access to all the email, and especially the attachments.

Sean Y.
Field Service Engineer
“Very useful”

The product is easy to use and the most important, my colleagues and I are able to look at the same topic while we are having discussions.

James C.
Sales and Marketing Manager
Collaboration email in an organized way”

Helped our team to develop an entire project, all in a home office.

Linda E.
Service Coordinator
“My day-to-day life has changed”

My work has become much more efficient. The interface is user-friendly and easy to use.

Simon D.
Property Manager
“It evolved with our needs”

We were one of the first users Already then, the tool had great potential and evolved with our needs.

Chris H.
Support Specialist
Every step of the journey

Ability to track interactions with clients and quickly revert to previous discussions or promises.

Michael D.
Retail Manager
“No more cc or bcc”

I like how I can see all my inboxes in one account and chat swiftly with colleagues about ongoing tasks. 

Capterra Badge - 4,5/5
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*The Capterra logo is a service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.       
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See Rooftop in Action

Get a product tour and ask all your questions to one of our customer success agents.