Creating powerful One-to-One relations at scale without treating customers as a ticket
Everything your team need to organize their emails
Reduce email overload
Keep your inbox organized and say goodbye to email chains. We gave email a makeover to make it more manageable.
Team members can work together in real time, leaving comments, tagging colleagues, and resolving issues swiftly.
Easily assign ownership to conversations and track activities, ensuring everyone is on the same page and nothing falls through the cracks.
Keep the team focused
Automate the tedious tasks, schedule your work and get alerted when you or a team member need to interact and see statuses of ongoing conversations at a glance.
Everything you need to build lasting relations
Route every message to the right person, based on keywords, customer data, etc. You make the rules, we enforce them. No expertise nor coding needed.
Get the full picture
See the whole team can see previous interaction and make your customers feel unique. Each conversation is linked to previous customer interaction and necessary documentation.
Draft better responses together
Involve the team when answering complex questions and don't lose time on meetings that could have been a Rooftop conversation.
Business KPIs straight from your inbox
Keep track of the most important KPI's in order to assess the performance of your team as well as workload assignment. Get detailed stats on your email volume, email frequency, response time, individual performance or track how customers feel about your product or services.
What makes us different?
Our customers like it and yours will too
We have been able to bring our KPI of open topics from 30% down below 15% in less than one year.
Clarity, the fact that any user can have access to all the email, and especially the attachments.
The product is easy to use and the most important, my colleagues and I are able to look at the same topic while discussing it.
Helped our team to develop an entire project, all in a home office.
My work has become much more efficient. The interface is user-friendly and easy to use.
We were one of the first users Already then, the tool had great potential and evolved with our needs.
Ability to track interactions with clients and quickly revert to previous discussions or promises.
I like how I can see all my inboxes in one account and chat swiftly with colleagues about ongoing tasks.
The story behind Rooftop
We believe in humanizing technology, so that the oh-so-important personal touch will make the difference for your business and customers.
Try Rooftop for free
14 days free-trial. No credit card required, no commitment.