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Rooftop news
Sep 21, 2023
Welcome
Take your Shared Inbox to
the next level
Rooftop is a Shared Inbox Management Tool that helps your team to regain power over email. Bring structure to your inbox and easily organize your team's workload in a collaborative space.
Features
Creating powerful One-to-One relations at scale without treating customers as a ticket
Everything your team need to organize their emails
Reduce email overload
Keep your inbox organized and say goodbye to email chains. We gave email a makeover to make it more manageable.
Collaborate
efficiently
Team members can work together in real time, leaving comments, tagging colleagues, and resolving issues swiftly.
Assign
responsibility
Easily assign ownership to conversations and track activities, ensuring everyone is on the same page and nothing falls through the cracks.
Keep the team focused
Automate the tedious tasks, schedule your work and get alerted when you or a team member need to interact and see statuses of ongoing conversations at a glance.
Everything you need to build lasting relations
1
Automate workflows
Route every message to the right person, based on keywords, customer data, etc. You make the rules, we enforce them. No expertise nor coding needed.
2
Get the full picture
See the whole team can see previous interaction and make your customers feel unique. Each conversation is linked to previous customer interaction and necessary documentation.
3
Draft better responses together
Involve the team when answering complex questions and don't lose time on meetings that could have been a Rooftop conversation.
4
Business KPIs straight from your inbox
Keep track of the most important KPI's in order to assess the performance of your team as well as workload assignment. Get detailed stats on your email volume, email frequency, response time, individual performance or track how customers feel about your product or services.
services
What makes us different?
Advanced analytics
Monthly reports
Tracked visits
Dedicated support
about us
The story behind Rooftop
We believe in humanizing technology, so that the oh-so-important personal touch will make the difference for your business and customers.
Get started
See Rooftop in action
Get a product tour and ask all your questions to one of our customer success agents.
