Happy customers are your best asset

Rooftop - Customer Service Platorm

All your communication,
in one place

Keep all your emails, phone call logs, and assigned tasks in one tool.

Never waste time looking for previous communication or older documents again and stay organized while offering premium support.

Rooftop - Customer Service Platform - Shared Inboxes

Collaboration without ticketing

Keep your communication personalized as you grow. More customers means more email interactions. Keep those interactions spot on with a tool that allows you to focus on the conversation instead of having to worry about logistics.

Try it free for 14 days
No credit card required
Customer Service Platform - Customer Data

Know your customers

Everything you need to know about your customer is in Rooftop.

You don't need to constantly be jumping from your customer service platform to your customer database to get the information you need.

Get to know your customers, suppliers, or stakeholders with a clear overview of the previous interaction they had with your brand.

Use data to maintain high-quality service

Keep track of every indicator that matters and stay on top of your process.

We'll help you keep an eye on how workload is dispatched, on which customers are taking up most of your time, which types of issues take more time to get resolved, and anything else you need to measure.

We make your data work for you.

Customer Service Data Analysis

Your data is safe with us

GDPR-proof
We are 100% compliant with the European data and privacy regulations.
ISO 27001 certified
We have taken all the necessary precautions to protect the data in our posession.
No third-party interference
We handle all the data in-house, on our own servers. We keep control from end to end.

Automate and collaborate

Auto Routing of Customer Service Messages
Email linking for better customer service
Email templates for fast customer service

Ready for better customer care?

14-day free trial

No commitment, no credit card required.

Sign up now

© 2020 Rooftop - EASI