Rooftop is the first email management tool built specifically for real estate companies.
Manage your properties and seamlessly handle requests from stakeholders.
Rooftop makes life easier for everyone involved in the condominium.
What if you could easily get an overview of your conversations? What if you could sort them by building, by city, or any other criteria? This is what Rooftop offers.
Your mailboxes are connected to the application and conversations are sorted in a way that makes sense to you.
Rooftop increases your team's productivity by turning emails into tasks, making it easy to assign them, and eliminating internal emails.
You can also postpone tasks so you can focus on what's urgent.
Your "tasks" our still e-mails, but better. A flow of conversations that just make sense.
You won't get energy from constantly performing repetitive and time-consuming tasks that require a lot of back and forth emailing. Use reply templates to work more efficiently and share them with your team.
In addition, we have a handy document management module with search function, so you can always find all your documents that you have already sent.
Absolutely, we route emails through Gmail's servers but any provider can be integrated. We do recommend using a professional email address, though.
You can easily transfer your current files to Rooftop via an email address that we will provide you. The continuity of your work will not be affected. For your old emails, your old email account will be used as an archive.
We can synchronize with your current database or simply import an Excel file with all the necessary information. From then on, you can easily create a new building within Rooftop. New contacts are created automatically and Rooftop even offers you the possibility to assign a new contact to a specific property! What more can you ask for?
Of course. You can decide that your mailbox is completely private or that all e-mails from a certain contact are made private.
As soon as a new email is received in Rooftop, it is integrated in a new task, which is assigned automatically -if you checked to auto-dispatch setting- according to the sender, the building and possibly other categories to you or one of your team members. You reply to this email from the conversation and as soon as the person replies to you, his email will be automatically integrated in the same conversation. Taduum, a conversations flow is created.
If a co-owner writes you a new e-mail - that is not part of the conversation, but actually should be - then Rooftop will detect the missing "Re:" and provide you with a quick action button to automatically search for the co-owner and the building concerned to directly find the related task and link it.
If a co-owner replies to an e-mail you sent him 6 months ago, this e-mail will be integrated in the conversation of 6 months ago. A quick action button allows you to create in one click a new task taking only this last e-mail. As you can see, Rooftop offers a lot of possibilities to manage e-mail flows as you want.
In Rooftop, each co-owner can be assigned to a building. The emails they send will then be filed directly in the category created for this building. A building can also be assigned to a member of your team. This means that emails from a certain owner can go directly to the mailbox of a member of your team.
If a co-owner is a multi-owner, you will be able to select the correct building in one click. You can also use other categories, like: type of request, billing level, administrative, technical...
"Thanks to Rooftop, my emails are automatically sorted by building and I can manage them very easily like a task manager. All the information I need is accessible in seconds and easy to share with my team. Today, I don't even know how I used to work before."
General Manager at BGCI
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