Templates are an easy way to gain time if you spend a lot of it sending similar emails.
Just prepare canned responses and have them ready when the situation calls for them.
Create a template
- Open any conversation
- Click on New Email
- At the bottom left of the text box, click on the templates icon
- Click on New
- Create your message and click Save
Use a template
- Open the Templates menu as described above
- Click on Insert this template to insert it in your message
Edit a template
- Open the Templates menu as described above
- Click anywhere in a row to edit the corresponding template
Delete a template
- Open the Templates menu as described above
- Click anywhere in a row to edit the corresponding template
- Click the bin icon at the right of the settings