Create and manage contact groups

Create and manage contact groups

Written by
Forster Perelsztejn
Updated on
October 30, 2020

Contact groups are a useful feature that allow you to add several people to a conversation in just one click. Whether you need to cc a special board of administrators or address your whole support team, it'll make your life easier.

Create a group

  1. Click on Contacts at the bottom left of your screen
  2. In the menu that opens, click on Groups
  3. Click on Add to create a new group
  4. Give it a name and click Create

Add contacts to a group

  1. Click on Contacts at the bottom left of your screen
  2. In the menu that opens, click on Contacts or on a specific contact list
  3. At the right of a row, click on Add to a group
  4. Select the group you want to assign the contact to